Passengers with special requirements

In the interests of safety, passengers with special requirements or who have to travel with a companion should inform Fjord Line of this on booking. Your companion does not have to pay to travel with you. During the trip, we ask that your companion contact the staff on board if they would like information about safety or the ship in general.

Patients with oxygen

Patients travelling with oxygen cylinders must travel with a companion on all our ships. The on-board crew must be made aware of the oxygen cylinders in case of a fire.

Guide dogs and assistance dogs

Guide dogs and assistance dogs that are trained to carry out tasks for the blind and partially-sighted or that provide emotional support travel free on all our ships. You should be able to present a medical certificate at check-in that accompanies the dog on the trip.

Passengers with guide dogs or assistance dogs can bring their dogs into certain cabin types. The dog can stay on the floor in most communal areas on board. Walking the dog during the crossing can be arranged with the staff on board. We urge passengers to show consideration to anyone on board who suffers from allergies.

Wheelchair users with a vehicle

If a wheelchair user requires more room than the length of the car and parking near a lift on the car deck, please inform us of this at booking and also at check-in. To ensure that you are adequately accommodated, please be at the terminal at least 90 minutes prior to departure.