Points that was not used before the expiry date

Points that was not used before the expiry date

We can understand your frustration at not being able to use your accumulated points before they expire. As is customary with most businesses in the travel industry, the use of these points is limited by validity and areas of use. Specifically, the bonus points must be used within 2 years from the date of earning, and they can only be used on departures with available tickets of that type.