I would like to cancel my ticket and receive a refund

Modified on Wed, 2 Sep at 11:38 AM



Economy ticket/cruise

An Economy or Cruise ticket can be changed free of charge*, or cancelled with a full refund within 24 hours of the time of booking, provided that there are more than 48 hours until departure.


*If the journey is changed to a more expensive departure, the fare difference must be paid.



Flex

A Flex ticket can be changed or cancelled up until the time of departure.

It is not possible to change an Economy ticket to a Flex ticket after payment.

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